Three Steps to Effective Phone & Video-conference Depositions -- Step 2

Step 2: Carefully prepare for the deposition -- logistically and analytically -- to minimize the downsides inherent in remote examination. The second step in conducting an effective remote examination of a deponent is the logistical and analytical preparation. That is, the attorney must ensure that all of the practical components are in place to ensure the deposition goes ahead as planned, while also preparing for the deposition differently than she would for an in-person examination. 

Initially, the examining attorney must decide if a telephone deposition is adequate, or if video will be required. Obviously, video-conference is preferred, but not always available. Although video-conferencing technology has come a long way, it still generally requires that the deponent go to a court reporter's office or other facility with video-conferencing capability. Video-conferencing also increases the likelihood of something going wrong, since more technology is involved. If the witness is important, though, video-conferencing is worth the trouble.   

Another practical consideration before commencing the examination is how to manage exhibits. In a big case, it is a rare deposition that does not involve the review of any documents. Accordingly, the witness must have hard copies of the the exhibits. A critical preparation step is to ensure that any exhibits that will be used at the deposition are sent to the court reporter ahead of time. The exhibits are then on the table in front of the witness when the examination commences.

If the examiner does not want to show her hand, an alternative is to use an on-line remote presentation site such as WebEx or Live Meeting. The exhibits can then be displayed on a screen for the witness to review while being examined. This method only works when there are few exhibits, and the documents are not voluminous. When confronted with a large document, a witness may request the opportunity to examine the entire document before further questioning. If the document is not available in hard copy for the witness, opposing counsel might cry foul. Another downside of electronically presenting exhibits is that the witness cannot be directed to annotate documents. This is particularly problematic with photographic exhibits. Often, a witness is asked to circle and initial specific points in a photograph. Although some software allows for annotation and printing, the process can be cumbersome. One solution is to send the court reporter actual copies of important exhibits that the examiner knows, in advance, she will want the witness to annotate.  

After preparing for the logistics of the deposition, the examiner needs to consider any modifications to the actual examination to account for not being in the room with the witness. A particularly evasive or difficult witness is even more difficult to control over the phone. So, the examination may need to be tighter and more forceful than usual. The parties also tire more quickly over the telephone, so the examination should be structured to get into the important issues early. Finally, not being present in the room allows the witness to communicate more with his attorney. The attorney and witness may use body language to give each other cues that they would never use if the examiner was present in the room. 

Remote examination should not be undertaken lightly. Not all witnesses are candidates, and more preparation is required than for a typical deposition. I have found that negotiating agreements with opposing counsel early on in the case can resolve many of the downsides inherent in remote examination. With these advance agreements and thorough preparation, phone and video-conference depositions can be very effective litigation cost control tools. 

Three Steps to Effective Phone & Video-conference Depositions -- Step 1

Step 1: In consultation with your client, asses the witness and their potential testimony to determine whether remote examination is appropriate. The suitability of a deponent for remote examination depends on the importance of the witness to the ultimate outcome of the case, and the potential length and complexity of their testimony.

In every case, the witnesses vary in importance to the outcome of the litigation. Often, several witnesses who must be deposed whom the attorney knows in advance are unlikely to have much useful information. These witnesses are prime candidates for remote examination. A very minor player, such as a firefighter who merely directed traffic at an accident scene, is typically an ideal candidate for remote examination. Those decisions are easy. As we move along the spectrum to more important witnesses, such as family members, scene witnesses, and even some treating physicians, more judgment is required. But those witnesses are still very strong candidates for remote examination. The decisions start to get harder and require very careful consideration and judgment as we move to critical eyewitnesses, major treating physicians and experts. It may be that the need to lay eyes on these witnesses far outweighs the benefits of cost savings.

The second factor in determining the suitability of a deponent for remote examination is the potential length and complexity of the examination. If it is anticipated that the examination will take much of a day, dozens of hundreds of exhibits, and review of numerous photographs or video, the deponent is probably not a good candidate for remote examination. Oftentimes, the importance of the witness and the complexity of the examination are aligned, making the decision fairly straightforward. Other times, it’s a tough call. In any event, careful judgment and consideration of the risks is always required.

During this period of assessment and consideration, and before the final decision is made, consultation with the client is required. Part of giving value to clients is to keep them involved in decision making on cost cutting measures. As I have discussed in many previous postings, imposing cost saving measures often requires some risk taking by both client and lawyer, and a high degree of mutual trust. Involving the client in the decision about which witnesses to depose by telephone or video conference enhances the level of mutual trust, and allows both parties to feel that they have shouldered the risk equally.

My next posting on this topic will discuss Step 2: Carefully prepare for the deposition -- logistically and analytically -- to minimize the downsides inherent in remote examination.

Three Steps to Effective Phone & Video-conference Depositions -- Introduction

Conducting depositions by telephone or video-conference, which I call “remote examination,” is becoming increasingly popular. Clients and their outside counsel are changing the way they practice to control their litigation costs, and one of those changes is to seriously look at using remote examination to save on time and travel costs. While the cost savings are substantial, it is critical that you take three necessary steps to protect your client's interests when conducting remote examinations.  Follow these three steps, and you will increase the likelihood of conducting a thorough and high value examination:

  1. In consultation with your client, asses the witness and their potential testimony to determine whether remote examination is appropriate;
  2. Carefully prepare for the deposition -- logistically and analytically -- to minimize the downsides inherent in remote examination; and
  3. Conduct the deposition in a manner that maximizes the effectiveness of your examination despite the limitations of not being present in person.

Following these three crucial steps will allow you to conduct a robust and effective examination of the witness while saving you and your client money. This is the first of a series of four postings. The next three postings will discuss these steps in more detail, so you and your client can garner the efficiencies of remote examination without compromising the defense or prosecution of your case.